Short URL expiration clarification

Hello! Just wanted to clarify that in the docs that covers creating short urls, it states: Saved charts expire after 3 days for free users, 6 months for paid users.

Does this mean that if I generate a short url and add it to an email to display a chart, in 6 months (assuming I am a paid user) if I go back to that email the chart will not display anymore?

Hi @lucas,

Most email clients cache the chart image, so the image will still display properly. But yes, if the chart is expired and hasn’t been visited for 6 months, and was somehow not cached, it won’t render.

If this is part of your requirements, we can extend or remove the expiry on a per-account basis.


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